Robert Arrigo and Sons – Quality Assured DMC

A quality seal for Destination Management Companies

The Quality Assured seal is a voluntary scheme run by the Malta Tourism Authority that recognises DMCs (Destination Management Companies) committed to high levels of quality, consistency and professionalism.

Quality Assured DMCs must comply with a detailed set of criteria designed to ensure the highest possible quality in event and destination management. The following are some of the requirements that a DMC will adhere to.

• The DMC has a minimum of €1,000,000 General Liability insurance cover and all key suppliers have adequate insurance coverage.
• The DMC is a financially sound company, specialises in MICE services and is a member of a recognised association. 
• Staff is provided with initial and continuous training.
• The DMC guarantees acknowledgement of requests within 24 hours and fulfils proposal requests within 72 hours.
• During programme events at least one member of the DMC is available 24 hours a day.
• The DMC is recommended by both previous clients and local suppliers.